At Healthful Foods, we are committed to providing you with high-quality products that promote your health and well-being. We understand that sometimes a purchase may not meet your expectations, and we want to make the return process as simple and stress-free as possible. Please review our return policy below:

Return Timeframe

You may return most items within 30 days of purchase for a full refund or exchange, provided the product is in its original, unopened condition. Once opened or used, products may not be eligible for return unless they are damaged or defective.

Eligibility for Returns

To be eligible for a return, your item must:

• Be purchased from Healthful Foods.
• Be in new, unopened condition (except for defective products).
• Have the original receipt or proof of purchase.

Exceptions

• Perishable items: We cannot accept returns for fresh produce, frozen items, or other perishable goods unless damaged during shipping or due to an error on our part.
• Supplement or opened food items: Items that have been opened or consumed cannot be returned unless they are defective or damaged.

How to Return an Item

• Contact Us: Reach out to our customer service team at JA cabinets, 4111 Balmorhea Ave, Houston, TX 77039, United States with your order number and the reason for the return.
• Return Authorization: Once we review your return request, we will issue a Return Merchandise Authorization (RMA) number and provide return instructions.
• Return Shipping: If your return is approved, you will be provided with a return shipping address. The customer is responsible for return shipping costs unless the item is defective or an error was made on our part.

Refunds

Once your return is received and inspected, we will process your refund within 5-7 business days. The refund will be issued to your original method of payment. Please note, that shipping costs are non-refundable unless the return is due to our error.

Exchanges

If you prefer an exchange instead of a refund, please contact us, and we’ll be happy to assist in arranging for the item to be replaced.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately, and we will arrange for a replacement or full refund at no additional cost to you.

Questions or Concerns?

If you have any questions or concerns about our return policy or need assistance with a return, please don’t hesitate to contact our customer service team. We are here to help and ensure your satisfaction!

Thank you for shopping with Healthful Foods—we appreciate your support and look forward to serving you again soon!